We highly recommend reserving your harness as soon as your flight tickets are booked! Because our physical inventory is limited and we must factor in shipping transit times, booking at least 2 to 3 weeks in advance ensures guaranteed availability and a stress-free delivery right to your door before you head to the airport. Last-minute bookings are subject to availability.

Each rental package comes with one authentic, sanitized AmSafe CARES harness, its official quick-install instruction booklet, and a compact travel storage bag. If you purchased a pre-paid return shipping label at checkout, it will also be enclosed inside your package for effortless drop-off at any USPS mailbox when you land.

We ship your harness via USPS so it arrives 2 to 3 days before your departure date.

Please follow these exact packing guidelines based on the number of harnesses in your order to ensure smooth processing and tracking:

• For One (1) Harness: Please use the standard USPS Priority Mail Flat-Rate Envelope.
• For Two (2) or Three (3) Harnesses: Please use a USPS Priority Mail Padded Flat-Rate Envelope to comfortably fit the equipment.

Drop-Off & Tracking Guidelines

1. Affix Postage: Securely attach the pre-paid shipping label to your return envelope.
2. Clear Old Markings: While reusing mailing envelopes is highly encouraged, please ensure you completely remove or cross out all old barcode markings, addresses, and labels to prevent processing delays.
3. Ship It Back: Drop the package off at any official USPS mailbox, blue collection bin, or local United States Post Office branch.
4. Save Your Receipt: ⚠️ Please keep your physical USPS tracking receipt. This acts as your official proof of postmark date should any transit delays occur.

Important Safety Recommendation

For orders containing two (2) or three (3) harnesses, we strongly recommend adding a baseline $100 shipping insurance valuation to your package wrapper. This completely offsets any equipment replacement fees that would become applicable under your rental agreement should the carrier lose or misroute the package during return transit.

You have **one full week (7 days)** from the end date of your scheduled trip to return the harness. As long as your return package is dropped off at a USPS mailbox or post office and postmarked within 7 days of your return trip date, your return is on time and no late fees will apply. If you need additional time due to unexpected flight changes, just send us a quick text message!

You can cancel your reservation for a full refund up to **7 days before your scheduled shipping date** (the date we hand the package over to USPS). Because we prepare, sanitize, and pack your harness ahead of time to guarantee delivery before your flight, cancellations made within 7 days of your shipping date are non-refundable. To request a cancellation, simply send us a text message or reply to your order confirmation email.

We understand travel plans shift! If your flight is delayed or rescheduled, simply reply to your order confirmation email or send us a text message. We will work with you to extend your rental period window seamlessly.

Safety and hygiene are our top priorities. Every single harness undergoes a strict dual-inspection process between rentals. They are meticulously sanitized using child-safe, non-toxic, eco-friendly cleansers so they arrive at your door crisp, clean, and ready to fly.

No, return shipping is not included in the base rental price. You can easily use your own shipping label at any USPS location, or for maximum convenience, you can add a pre-paid USPS return label to your order during checkout. If you purchase our label, just place the harness in the provided envelope and drop it into any blue USPS mailbox when your trip is over.

Yes, you can absolutely extend your rental period! If your return flight is delayed or you decide to prolong your trip, just send us a text message or reply to your original order confirmation email before your scheduled trip ends. We will update your return date window in our system and seamlessly adjust your booking for a small daily rate fee.

If you only need the harness for one day, simply select the following day as your return date on our booking calendar. Because our calendar operates on full-day rental slots, picking the next consecutive day ensures your reservation registers correctly in our system while giving you plenty of time to use and return the harness without any rush.