Rent CARES FAQ

How old are the CARES harnesses?

Most of our stocks are less than two years old from the date of purchase.

Do I have to pad the dates to allow time for shipping?

No, please use actual travel dates.

When do you ship orders?

We send out orders five to seven days before your trip. Shipping takes 2-3 days for standard and 1-2 days for express.

What is your Cancellation policy?

We only accept cancelations up to 9 days before your departure date. In the event of a cancellation with a notice of less than 9 days, a refund will not be given. Late and default fees may apply.

What is your late return policy?

We are counting on our customers to return the harness(es) on time. If customers don’t, it can put significant inconvenience and stress to us and possibly future customers. If there is a chance you might be late, please contact us to request an extension. If we can’t allow an extension due to high volume, please return the harness(es) before its due date and pay the late fees if applicable.

Is it guaranteed to arrive on time before my trip?

The standard 2-3 day service is the expected delivery time only and not guaranteed.

How far in advance can I reserve the CARES harness?

We accept reservations up to 1 year in advance.

What is your policy on lost carry bag and missing parts?

Lost or damaged carry bags carries a fee of $1.00, this need to be ordered separately from the manufacturer. Every part of the CARES harness is essential for it to function properly, if you lose or significantly damage any part, you will have to pay for its full replacement.

My order was canceled due to potentially fraudulent order

If our payment processor flags your order, we will cancel it. Also, if we are unable to contact you to verify information (regarding any issues with your reservation), we will cancel the order. Please make sure you are available at the email address you’ve provided in the reservation form.

What if the item is damaged at the time it was delivered?

If we ship the rental equipment to you and the package is delivered damaged, opened, or otherwise is suspicious looking manner, do not accept it and notify us immediately at [email protected] If you chose to accept it, save all packaging material for inspection by the carriers agents and notify us immediately within 24 hrs of receiving the package.

I put the wrong address!

Please note, We are unable to intercept and reroute a package once it has been dropped off at and accepted by USPS. Late charges/replacement fees will apply.

Pick-up and drop-off within Los Angeles?

No.

Is the CARES harness sanitized?

Yes, it is sanitized. The carry bag is washed prior to rental.

CARES Harness FAQ

What is a CARES harness?

A child restraint system manufactured by AmSafe – the same people that manufacture the restraints for the pilots and passengers, just flip over your seatbelt buckle, it likely says AmSafe – that hooks around the back of a plane seat and loops into the lap belt of the seat, converting the seat into one equipped with a five-point harness system that kids are familiar with from rides in their car seats.  This setup keeps children age 1 and older who weigh between 22 and 44 pounds securely in their plane seat, much the same way they are secured in their car seats.

How does CARES harness work?

The belt portion loops over the back of the plane seat, while the straps loop onto the lap belt.  Just follow the directions on the enclosure, or view the links below, including demonstrations on YouTube.

Is the CARES harness FAA-approved?

Yes, CARES is the first and only harness type aviation child safety device to be certified by the Federal Aviation Administration (FAA) as an alternative to a car seat.

How to spot imitation, fake, counterfeit CARES harness?

The biggest giveaway is the price.  As the old saying goes, if it sounds to good to be true, it probably is.  If the price seems too low, then just say no.  The CARES harness retails for $74.95 through the only distributor KidsFlySafe.com.  The CARES harness is also occasionally available at brick and mortar locations, such as Buy Buy Baby and Target at either the $74.95 price point or within $5.00 to $10.00 of it. However, since CARES remains mostly an online product, there is an absolute flood of what appear to be similar products offered on Amazon and eBay.  The trouble is that even though the vast majority of the offerings are NOT the genuine CARES harness, the listings use descriptions and pictures of the genuine product, it even says FAA-approved.  The only way you will find out that you had not received a genuine CARES harness is when you get the fake one in hand.  Frankly, you may not even really notice a difference until it may be too late.  You should not wait until a crazy turbulent flight (or worse) to find out that the harness you thought was a CARES harness is some substandard, non-FAA approved and non-quality controlled knock off.  Your child’s safety and your peace of mind is worth much more than the money you might save by buying fake.

There is only one brand of CARES harness that is FAA-approved, it is from Kids Fly Safe and made by AMSAFE.

As noted above, be vigilantly aware of the flood of imitations that are listed for sale through Amazon and eBay.  Look for odd names of companies/listers, and also misspellings throughout the listing. Please see Amsafe Inc, Kidsflysafe Inc, and FAA.

Is CARES harness right for you?

If you want an alternative to a car seat, yes.  The CARES harness weighs less than 1 pounds and takes up only about 6” of space in your carry-on, purse, or backpack.  It can even fit in a fanny pack.  If you must have the car seat for use at your destination, why not just check it and board the plane without the bulk?

Is CARES harness necessary?

If you are looking to replace the hassle of taking a car seat onto the plane while still making sure that your child is safe on the plane ride, there is really no other option that is FAA-approved and has been used by thousands of families on flights all around the world.

What age does my kid have to be to use CARES harness?

Children between 1 and 4 years old, weighing between 22 and 44 pounds are the ideal CARES harness users

Can I rent the CARES harness?

If purchasing the CARES harness seems like too much of an investment for a single or just a couple of uses, consider our rental service.  We only rent genuine, authentic, FAA-approved CARES harnesses that are gently used. 

If renting is not an option and you prefer to own, consider purchasing a lightly used CARES harness from us-

The price is less than half of the original price, and the harnesses are thoroughly disinfected and cleaned before being listed for sale

Does rentcares.com use Kids Fly Safe brand?

Technically the brand is AmSafe, but the only distributor is KidsFlySafe, so yes and no.  When you rent with us you will be receiving the only FAA-approved, genuine CARES harness manufactured by AmSafe and purchased from KidsFlySafe.

Rent Instead of Buy, Save Money and Avoid Clutter

CARES harness rental is not only convenient, but highly economical.

Since CARES is recommended for kids between 22 and 44 pounds (10 and 20 kilograms) in a forward-facing seat, the harness’ use is generally limited to children between one and four years old.  Unless you are a frequent traveler with children, you may not get enough trips in with your CARES harness to justify an outright purchase of the harness, when a rental costs just about 75% less than the full purchase price.  If you do travel frequently enough, the CARES harness can be purchased directly from KidsFlySafe or from resellers including Amazon, Target, Walmart, Buy Buy Baby and others, while gently used CARES harnesses can also be purchased at a reduced price through us via eBay.

cares harness rental

If you do rent, once you are done with your trip, you simply return the CARES.  This not only avoids having to store it, but also the headache of having to find the CARES when you are preparing for your next trip.  All you have to do is go to RentCARES.com and set up your next rental.  Cheaper than owning and no headaches, it is a win-win.