Price Increase

Hello everyone! For the last three years, I have charged the same price for my rental services in spite of rising office expenses and salary increases. As much as I would like to maintain my rates for another year, I find that I must increase them to be able to continue to provide the same level of quality service to you. Effective January 1, 2017, rental price will be $12.95 per CARES harness for 1-15 days. Shipping charges will remain the same.

I value you as my customers and want to continue serving you. If you have questions or concerns about this increase, please send me an email.

Important! Revised Rental Agreement

I finally revised our Rental Agreement (by myself!). As you can see it is essentially the same concerning fees and policies. I mainly removed policies that are kind of redundant. If you wish to view the old agreement, please click here for the hard copy.

The new agreement replaces the old. Please contact me if you have any questions.

Server Issues

We lost two days worth of emails, data and web content this week because of server issues. After data migration, our website was restored but from an old backup. We are trying to update everything but emails and web datas from the last week won’t be recoverable. I will email the customers who are affected to confirm the orders. Sorry for the inconvenience.